What is Customer Order Pickup?

MidwayUSA's Nitro Express provides Super-Fast, Low Cost Shipping. For Customers who want their orders right away, want to visit our 30-minute museum or just simply want to avoid shipping charges, please stop by our Columbia facility to pick up your order during regular business hours. Or, if you prefer, you can place your order while visiting our Customer Order Pickup area. During regular business hours, orders are usually available for pickup in 30 minutes or less!

Customer Order Pickup hours are as follows:

Mon-Fri:
8:00 a.m.-6:30 p.m. CT

Sat & Sun:
11:00 a.m.- 5:30 p.m. CT

Customer Order Pickup is closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Customer Order Pickup FAQ

Can I place an order and/or pay when I arrive at MidwayUSA?
Yes. You can place an order on our website or by phone upon arrival, and pay with a credit card. Sorry, cash or checks are not accepted.

Can I return an order when I arrive at MidwayUSA?
Yes. You can return unwanted or defective products and we will process them as a regular return within 24 hours. Please bring a completed Return Merchandise Form.

How long will you hold my order once it is ready?
If you do not pick up your order within 5 days, you will be contacted by MidwayUSA. At 15 days, the Customer will be credited and the order returned to inventory.

What is MidwayUSA's address?
MidwayUSA
5875 West Van Horn Tavern Rd.
Columbia, MO 65203-9274

Can you give me directions to MidwayUSA?
Yes, they are as follows:

Westbound on I-70 (from Columbia):

  1. Take exit 121 (the Fayette exit).
  2. At the top of the exit ramp, turn left onto Highway 40. NOTE: The ramp automatically funnels you to go right on Highway 40 - you have to pay attention and look for the left-hand turn opportunity at the top of the ramp.
  3. Once on Highway 40, you will pass back over I-70, and proceed down the entrance ramp as if you were going to get back on the interstate. Near the bottom of the ramp, turn right on Route UU.
  4. Take your first left, which is Van Horn Tavern Rd.
    NOTE: The road that goes right where Van Horn Tavern goes left is called Sugar Creek - don't let that confuse you - you are in the right spot.
  5. About 1/4 mile down Van Horn Tavern is MidwayUSA. It will be on the left side of the road.
  6. Turn left at the MidwayUSA sign.
  7. Continue straight, down the west side of the building and look for the Customer Order Pickup signs.

Eastbound on I-70 (towards Columbia):

  1. Take exit 121 (the Fayette exit).
  2. At the top of the exit ramp, turn right onto Highway 40.
  3. Proceed down the entrance ramp as if you were going to get back on the interstate. Near the bottom of the ramp, turn right on Route UU.
  4. Take your first left, which is Van Horn Tavern Rd. NOTE: The road that goes right where Van Horn Tavern goes left is called Sugar Creek - don't let that confuse you - you are in the right spot.
  5. About 1/4 mile down Van Horn Tavern is MidwayUSA. It will be on the left side of the road.
  6. Turn left at the MidwayUSA sign.
  7. Continue straight, down the west side of the building and look for the Customer Order Pickup signs

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