MidwayUSA Announces Dave Loucks as Customer Support Manager

MidwayUSA Announces Dave Loucks as Customer Support Manager
by MidwayUSA
Columbia, MO -

MidwayUSA is pleased to announce Dave Loucks as Customer Support Manager. Loucks earned his Bachelor’s degree in Computer Information Systems, with a minor in Marketing, from Columbia College. An avid angler and outdoorsman, he was welcomed to the MidwayUSA family in 2008 serving as a Logistics Supervisor. Three years later, he was promoted to Inventory Control Manager where he led the development of improved inventory control practices for Logistics.

“I’m excited for the opportunity to work more closely with our Customers and help achieve our number one company goal of Customer Satisfaction,” said Loucks. “I look forward to applying my background in systems management and over 20 years of logistics experience, to drive improvements to our Customer Support processes. Most of all I look forward to wowing our Customers.”

In his new position, Loucks will provide tactical leadership to Customer Support daily operations, and will be responsible for the development, implementation, and improvement of performance measures and goals.

“We are thrilled to have Dave leading our Customer Support division,” said William Burke, VP of Logistics & Customer Support. “With his years’ of experience, great leadership acumen, in-depth knowledge of information technology, and unquestionable pursuit of excellence - Dave will be instrumental in developing Customer Support into a Lean, Mean, Customer Satisfaction Machine!”

MidwayUSA continues to grow at a rapid pace, and with this growth comes more Advancement Opportunities for Employees! Advancement Opportunities is just one Employee Key Requirement that we strive for to reach our Operational Goal, Employee Satisfaction & Engagement. For more information about MidwayUSA careers, please visit https://www.midwayusa.com/jobs/ for all open positions.

 About MidwayUSA

Both country kids from Missouri, Larry and Brenda Potterfield turned their passion for shooting sports into a career by opening a small gun shop in 1977 that would eventually become MidwayUSA (https://www.midwayusa.com). They instilled family values like honesty, integrity and respect for others into the business, and strive to maintain this culture with each Employee added to their growing team. For 40 years, MidwayUSA has maintained an unyielding focus on Customer Satisfaction and continues to offer JUST ABOUT EVERYTHING® for Shooting, Hunting and the Outdoors.

For more information on MidwayUSA, visit their website (https://www.midwayusa.com), find them on Facebook (https://www.facebook.com/OfficialMidwayUSA), or follow them on Twitter (https://twitter.com/midwayusa).

Contact:
MidwayUSA Public Relations
pr@midwayusa.com

Topics: Promotions