Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Account Sign In
To sign in to your account, please follow the steps below.
- Click on the "My Account" link at the top of most midwayusa.com pages.
- Type your email address and password.
- Click on the "Sign In" button.
If you can’t sign in because your browser is blocking cookies, you must allow cookies. To learn how to allow cookies, check your web browser’s help center.
If you are having problems remembering your password, please click on the "Forgot Your Password?" link beneath the password field.
This occurs when all Customer Service Representatives are busy serving other Customers, or Customer Service is closed. Customer Service Chat is open Monday - Sunday, 8:05 a.m. - 4:30 p.m. CT.
We are not accepting phone calls at this time. Please choose one of our other methods of contact.
- Send Us an Email