Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Ammunition Sales to New York
Due to State law, all ammunition going to New York must ship to a licensed FFL Dealer.
When checking out, if you agree to have the ammunition shipped to a licensed FFL Dealer and have confirmed with them that they will accept the ammunition, then just continue with your order as usual, or else return to your Shopping Cart and remove the restricted products. Any fees charged by the dealer are your responsibility and will not be paid by MidwayUSA. We are not able to take backorders on ammunition shipping New York.
Once you have placed the order, one of our Customer Service Representatives will contact you. At that time, you can select where you want the ammunition shipped. If you have multiple items in your order and not all are restricted, the items shipping directly to you will ship at the same time as the restricted items.