Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Celebrate your birthday with MidwayUSA! We are happy to provide special Birthday pricing on MANY products on our website. On your birthday, you’ll find special discounts on most products which do not have current sale or clearance pricing and you’ll always get the lowest prices available for any sale or clearance product! Unfortunately, due to requirements from some of our Suppliers, we are unable to offer lower prices on products from a few brands. This fantastic program is available to you once per year to help you celebrate your special day. Your special promotion code is activated 7 days prior to your date of birth and expires 7 days after, or once it has been used.
Qualifying for Birthday Pricing is easy! To qualify, you need to::
- Have a MidwayUSA Customer Account
- Populate your Birthday information on your account.
- Make sure you are signed up to receive Birthday notifications.
A week before your Birthday, we’ll send you an email with your special promotion code. When you are signed into your account at www.midwayusa.com, you’ll see:
- A special banner wishing you a Happy Birthday!
- A Birthday Price label next to the price on the product pages –
- Birthday Pricing will be automatically applied to your order.
Happy Birthday from all of us at MidwayUSA!