Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
California Proposition 63 (The Safety for All Act)
The Safety for All Act enacted January 1, 2018 made the sale of ammunition via the internet, to any individual who does not possess an FFL or other legally documented exception to the law, illegal. As of July 1, 2019, the State of California enacted additional requirements for ammunition sales requiring a Customer to possess a Federal Firearms License (FFL) or Ammunition Vendors License (AVL) in order to purchase ammunition in the state.
Ammunition must be transferred in a face to face transaction from an FFL holder or an AVL holder to the Customer. Therefore MidwayUSA may only ship to Customers who possess one of these license types and the shipment must be delivered to the address which exactly matches the address on the license.
More information is available from the State of California Department of Justice Office of the Attorney General.