Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Drop Off at MidwayUSA
You can return unused or defective products to the MidwayUSA Customer Order Pick-Up/Return Curbside area and we will process your return. Please use our Returns Center or bring a completed Return Merchandise Form
5875 West Van Horn Tavern Rd.
Columbia, MO 65203-9274
Customer Order Pickup hours are as follows:
Monday – Sunday
8:00 a.m. – 6:30 p.m. CT
New Year's Day, Easter, Memorial Day, and Labor Day
8:00 a.m. – 4:30 p.m. CT
Independence Day, Thanksgiving, and Christmas