Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Get Started Shopping
Getting started is easy. The shopping cart, which can be accessed by the link in the upper-right corner of most midwayusa.com pages, is the area where you can put the items you'd like to purchase while you shop. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search box. When you find an item of interest, add the item to your cart. Once your cart contains all of the items that you would like to purchase, click on the "Checkout Now" button to finish your order.
NOTE: Placing an item in your cart does not obligate you to purchase it. You can always delete the item from your cart later.
This occurs when all Customer Service Representatives are busy serving other Customers, or Customer Service is closed. Customer Service Chat is open Monday - Sunday, 8:05 a.m. - 4:30 p.m. CT.
We are not accepting phone calls at this time. Please choose one of our other methods of contact.
- Send Us an Email