Customer Service Help Center

Gun Pickup at an FFL Dealer

All guns must be shipped to a participating FFL Dealer. For more information about shipping guns, see Gun Shipments to FFL Dealers.

Once your gun has been delivered to the dealer, you will receive a delivery confirmation email. Then, you will need to go the dealer’s location to complete the transfer and pick up your gun.

Some dealers require that you schedule a time for pickup. If this is the case, you will see a “By Appointment Only” message in the FFL Finder. Please contact these dealers prior to picking up your gun to ensure they will be ready and available to complete the transfer.

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