Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Place an Order
The shopping cart is the area where you can put the items you'd like to purchase while you shop. To put an item in your shopping cart, browse our categories by clicking a tab near the top of the screen or searchfor an item by typing it into the search box and clicking on the search button. When you find an item of interest, click on the "Add to Cart" button next to the item to place it in the shopping cart. Once your cart contains all of the items that you would like to purchase, click on the "Begin Checkout" link and enter the required information to finish your order.
NOTE: Placing an item in your cart does not obligate you to purchase it. You can always delete the item from your cart later.
This occurs when all Customer Service Representatives are busy serving other Customers, or Customer Service is closed. Customer Service Chat is open Monday - Sunday, 8:05 a.m. - 4:30 p.m. CT.
We are not accepting phone calls at this time. Please choose one of our other methods of contact.
- Send Us an Email