Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Preferred FFL Dealers are Dealers that we recognize as providing a superior level of service to our Customers. These Dealers are promoted to the top of FFL Dealer search results.
To become a preferred dealer, you must:
- Agree to accept firearms shipments without requiring contact from Customers
- Charge no more than $50 for transfers
- Maintain regular business hours
All this can be accomplished through the FFL Dealer Program, or by sending an email to Customer Service.