Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Product information is available for all products on their specific product page. You are able to find overview product information, product specifications, customer reviews, community Q&A, and important shipping information applicable to all products. Some products have additional photos and videos as well.
If you feel like there is any incorrect product information, or have suggestions on how to make the product information better, please visit that product page and submit your feedback through the "Was this Information Helpful?" tool, located under the overview information. This is the most efficient way to provide feedback to our product information team.
If you have a question about how to best use the product or some other question that other product owners might be able to answer, please use our Community Q&A feature to ask them. If you have a question about our policies or something else we can help with, please contact our Customer Service via email, chat, or phone.
This occurs when all Customer Service Representatives are busy serving other Customers, or Customer Service is closed. Customer Service Chat is open Monday - Sunday, 8:05 a.m. - 4:30 p.m. CT.
We are not accepting phone calls at this time. Please choose one of our other methods of contact.
- Send Us an Email