Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
If you’ve forgotten your password, you can reset it by following the Forgot Password Steps on our website.
- Submit your email address and we will send you a verification code.
- Keep this page open so you can enter the verification code that was sent to the email address you provided.
- If you are using a browser to check your email you will need to open another page or a new tab and use that one to navigate to your email account.
- If you are using an app on your phone or computer to check your email, you still need to keep this page open because you will need to come back and enter your verification code.
This occurs when all Customer Service Representatives are busy serving other Customers, or Customer Service is closed. Customer Service Chat is open Monday - Sunday, 8:05 a.m. - 4:30 p.m. CT.
We are not accepting phone calls at this time. Please choose one of our other methods of contact.
- Send Us an Email