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Customer Service Help Center
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Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Trouble Adding an Item to Shopping Cart
Our shopping cart functionality is based on "cookies" or customized pieces of information our site stores on your hard drive. Because cookies only contain text, they cannot transmit a virus or damage your system. They cannot gather information about you or your computer. When you can only add one item to your shopping cart, it is usually because your web browser is not handling these cookies properly. In most web browsers (e.g., Internet Explorer, Firefox, Safari, Chrome, Opera, etc.), users have the ability to enable, disable or restrict cookies.
- For Firefox, you should be able to go to Tools > Options > Privacy & Security and enable or reduce the number of restrictions to resolve the problem.
- For Safari, you should be able to go to Tools > Preferences > Security (tab) and enable or reduce the number of restrictions to resolve the problem.
- For Chrome, you should be able to go to Tools > Advanced > Privacy & Security) > Content settings... and enable or reduce the number of restrictions to resolve the problem.
- If these solutions don't help, please contact us with details pertaining to your operating system and web browser (with version number) and we will be happy to assist you.
- Please keep in mind that specific details for managing your cookies may change from what is stated above based upon what specific version of web browser you are using.
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