Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
At MidwayUSA, Customer satisfaction is our #1 goal, and we strive for digital accessibility for all of our Customers. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Consistent with this goal, we have taken a number of steps to enhance our site and increase its usability by those who access the web using assistive technology. Our efforts are guided by the AA level of the latest version of the Web Content Accessibility Guidelines (WCAG). We will continue to enhance our digital properties to deliver accessible experiences.
If you experience difficulties accessing our website content, please let us know so that we can improve. Send us an email to tell us about your experience.
This occurs when all Customer Service Representatives are busy serving other Customers, or Customer Service is closed. Customer Service Chat is open Monday - Sunday, 8:05 a.m. - 4:30 p.m. CT.
We are not accepting phone calls at this time. Please choose one of our other methods of contact.
- Send Us an Email