Customer Service Help Center
Let Us Help You
Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service topics are located on the left or use the quick links on the right for questions about how to update your account, how to view recent orders, updating payment info or how to start a return or exchange. We also have helpful tips around some of the website's features developed to help you with your shopping experience. You can also review our Customer friendly policies, assistance with placing orders or tips with technical issues when shopping.
If we weren't successful in answering your questions we hope that you will leave us some feedback so we can improve. Thank you again, for shopping at MidwayUSA.com.
Product Arrival Notifications
When we're out of the product you want, use this tool to be notified as soon as the product is in stock and ready to ship.
Whenever you come across a product with a status such as "Out of Stock," "Coming Soon" or “Seasonal Run,” a "Notify Me" button will appear on the product page for that item. Click this button and we'll send you a notification as soon as the product is available. Please remember that this is a notification only. We do not hold the product for you. Once the product arrives, people who have it backordered get priority. After backorders, the inventory is first-come, first-served.
NOTE: This is a feature available only to registered midwayusa.com Customers. If you are not signed in when clicking the "Notify Me" button, you will be prompted to sign in.