Customer Satisfaction is our #1 Goal at MidwayUSA!
If you’re not completely satisfied with your purchase, you may return products for an exchange or refund†, at the original purchase price plus applicable sales tax, within 90 days‡ of purchase.
MIDWAYUSA BRAND PRODUCTS LIMITED LIFETIME WARRANTY!
We’re so confident you’ll love our “MidwayUSA” brand products that if you’re not completely satisfied with your purchase, you may return it for a refund or exchange within 90 days.
After 90 days, our Limited Lifetime Warranty covers defects in materials and workmanship under normal use, for the life of every “MidwayUSA” brand product with proof of purchase. You may exchange it for an identical product or get MidwayUSA credit.
‡Our 90 Day Return Policy
- We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories.
- If a product is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt.
- Due to safety considerations, ammunition, black powder firearms, gun powder, primers, and treestands may not be returned. In addition, products requiring fuel or liquid may not be returned once fuel or liquid has been added.
- In some cases, products shipping directly from the supplier must be returned directly to the supplier. The Return Wizard will guide you through the return process and indicate which products may be returned to MidwayUSA and which must be returned directly to the supplier.
- Please contact the supplier regarding any warranty issues or return requests not eligible for return. If you need assistance, please call us at 800-243-3220 and we will be glad to help.
†WITHOUT PROOF OF PURCHASE:
For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a MidwayUSA credit, using the lowest price offered in the last 365 days plus applicable sales tax.
How to Make a Return/Exchange
MidwayUSA’s Customer Friendly Returns Wizard:
Quickly and easily process your return right on our website! Click the link for our Customer Friendly Returns Wizard and follow these 5 easy steps.
We’ll take care of the rest. Return shipping charges will be deducted from your merchandise credit or refund.
- Select the item(s) you want to return
- Print the UPS Returns Prepaid label
- Pack the item(s) in a box
- Attach the printed label
- Drop the package at the nearest UPS pick-up location
MidwayUSA operates in alignment with our returns policy, Vision and Values when processing returns and asks our Customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges. Other restrictions may apply.